Privacy Policy

Scuba Evolution owns and operates this website. In this Privacy Policy, “we,” “our,” and “us” refer to Scuba Evolution. By using this site, you agree to our Privacy Policy, which explains how we collect and use your personal information.

We reserve the right to modify or remove parts of this Privacy Policy at any time. This Privacy Policy complements other terms and conditions applicable to the website. Moreover, we do not control third-party websites linked from our site.

We are dedicated to safeguarding your privacy. Therefore, our Policy outlines how we handle your personal information. Please review this Privacy Policy periodically to stay informed about any updates. We welcome your feedback and comments.

Personal Information

We collect personal information only when you voluntarily provide it. For instance, we may collect this information to offer services or respond to inquiries. In addition, our Privacy Policy ensures compliance with South Africa’s privacy laws, including the Protection of Personal Information (POPI) Act.

Use of Information

The Privacy Policy governs the use of the personal information you submit. We use it solely for its intended purpose or related secondary purposes, unless otherwise disclosed in this Privacy Policy or at the time of collection. Any correspondence from our site containing personal data is stored only for record-keeping and backup purposes.

Registered Members

When registering, we collect personal information to help you fully benefit from our services. Registration is optional and may include your name, email address, physical address, and phone numbers. Furthermore, our Privacy Policy allows you to view and update this information by logging into your account.

Credit Card Details

Credit card information is handled by Payfast, not Scuba Evolution. Payfast is responsible for securely processing payments on our behalf, according to our Policy.

Disclosure

Our Privacy Policy specifies that personal information is disclosed only with your consent or if necessary to fulfill its intended purpose. Additionally, we may disclose information in situations where we need to address issues affecting our rights or those of others. We will also disclose information if legally required.

We may use third parties to provide services on our behalf. In such cases, our Policy allows us to share your personal information with these third parties to fulfill your requests.

Security

We strive to ensure the security, integrity, and privacy of personal information as outlined in our Privacy Policy. We regularly update our security measures to align with current technologies. Although no online data transmission is entirely secure, we make every effort to protect your information. Once received, we work diligently to maintain its security. Our employees and contractors must keep your information confidential. However, we are not liable for unauthorized access.

Collecting Information from Users

IP Addresses

Our servers collect IP addresses to diagnose and resolve issues with our services. This information is aggregated and not linked to individual users, in accordance with our Privacy Policy.

Cookies

If you leave a comment, you may opt to save your name, email address, and website in cookies for your convenience. This prevents you from re-entering details. These cookies last for one year.

When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Upon logging in, we set cookies to save your login details and screen preferences. Login cookies last for two days, while screen options cookies last one year. If you select “Remember Me,” your login persists for two weeks. Logging out removes these cookies.

If you edit or publish an article, an additional cookie is saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you edited. It expires after one day.

What We Collect and Store

While you visit our site, we track:

  • Products you’ve viewed: This helps us show recently viewed items.
  • Location, IP address, and browser type: We use this information to estimate taxes and shipping.
  • Shipping address: We request this to estimate shipping costs before you order and to deliver your order.
  • Cookies also help us track basket contents while you browse.

When you make a purchase, we collect your name, billing and shipping addresses, email, phone number, and credit card/payment details. According to our Privacy Policy, we use this information to:

  • Send updates about your order and account.
  • Respond to requests, including refunds and complaints.
  • Process payments and prevent fraud.
  • Set up your store account.
  • Comply with legal obligations, such as calculating taxes.
  • Improve our store offerings.
  • Send marketing messages if you opt in.
  • If you create an account, we store your name, address, email, and phone number to simplify future orders.

We keep information only as long as necessary for its intended purpose and to meet legal requirements. For instance, we retain order information for tax and accounting purposes. Comments or reviews are stored if you choose to leave them.

Access to Information

Our Privacy Policy ensures we take reasonable steps to keep your information secure and accurate. If you find inaccuracies, please contact us to correct them. Our employees and contractors must respect the confidentiality of your personal data.

Links to Other Sites

We provide links to external websites, including third-party sites. However, we do not control these sites and cannot be responsible for their content. Before sharing personal information on other sites, please review their terms and privacy policies.

Problems or Questions

If you have concerns about our website, we will address them promptly. For queries or complaints regarding our Policy, contact us at scuba@scubaevolution.co.za